What is a Business Continuity Plan? And, how does it differ from a Disaster Recovery Plan?

What is a Business Continuity Plan? 
And, how does it differ from a Disaster Recovery Plan?

If your business suffered a cyber attack, hardware failure or issues which took down your digital infrastructure as the result of a natural disaster, how long would it take your business to get back to full operational capacity? And how much would that downtime cost your business? 

We have spoken previously about Disaster Recovery, Incident Response Plans and the need for comprehensive cyber security strategies, but it is important to consider that each of these serves distinct purposes as part of a business’s overall business continuity strategy, and these should not be conflated. 

Understanding this distinction and their key roles as a part of a business continuity plan is vital for businesses aiming to safeguard their operations against an array of potential disruptions. 

Disaster Recovery (DR) encompasses a set of policies, tools, and procedures designed to enable the recovery or continuation of vital technology infrastructure and systems following any form of disaster. This could be a cyber-attack, technical failure, or natural disaster (such as flooding). The primary goal of Disaster Recovery is to minimise downtime and data loss, ensuring business operations can resume quickly and efficiently. 

Key Components of Disaster Recovery

• Data Backups: Regularly backing up data to ensure that up-to-date information is available in case of a system failure. It is recommended that all backups adhere to the 321 Backup Strategy. 
• Redundancy: Having duplicate systems and data in geographically diverse locations to prevent a single point of failure. 
• High Availability: Having a live duplicate that can be immediately switch to in the event of a hardware failure on the primary device. 
• Recovery Point Objectives (RPO): Determining the maximum acceptable amount of data loss measured in time. For example, you can afford to lose 1 hour of data without it significantly impacting business. Or that all data must be live replicated. 
• Recovery Time Objectives (RTO): Establishing the maximum acceptable amount of time to restore operations in the event of a failure. 
• Testing and Updating: Regularly testing the Disaster Recovery plan to ensure its effectiveness and updating it to address changes, challenges, and even potential cyber threats in the business environment. 

How does Cyber Security link in with your Business Continuity Plan?

Our cyber security strategies are designed to protect data and business systems from evolving cyber threats such as targeted attacks (hacking), phishing, malware, ransomware, and other data breaches. These plans involve a wide range of security measures, from firewalls and endpoint detection & response solutions to employee training, active email threat protection, dark web monitoring, penetration testing, and incident response strategies. Where cyber security efforts aim to prevent attacks and safeguard data integrity, disaster recovery focuses on how to restore normal operations in the event of a disruption.

Unfortunately, as cyber security threats continue to evolve, having a comprehensive cyber security strategy and solutions, does not mean that you do not need a disaster recovery solution, and the disaster recovery solution must take into account the potential of cyber threats. 

What are the essential Preventive Measures of a Business Continuity Plan?

Firewalls, Endpoint Detection & Response (next level anti-virus), Active Email Threat Protection, Dark Web Monitoring, Penetration Testing, Password Policies, Multi-Factor Authentication, Least Privileged Access Policies, Penetration Testing, and more. 

• Detection and Monitoring: SIEM solutions linked with Cyber Defence reporting, paired with a Security Operations Centre (SOC) ensure that cyber professionals can detect and respond to security incidents in real-time. 
• Incident Response: Procedures to address security breaches, including communication plans and mitigation strategies. 
• Employee Training: Regular education for all employees about security best practices, signs to look out for and common threats. 
• Integrating Cyber Security with Disaster Recovery: Regular Backups and Secure Storage: Combining regular data backups with secure, offsite storage, and immutable backups to protect against both cyber attacks and physical disasters. 
• Incident Response and Recovery Testing: Conduct joint drills to test both cyber security and disaster recovery responses. 
• Continuous Monitoring and Update: Keeping both plans updated to address new threats and changes in the business environment. 

What are the benefits of Disaster Recovery?

The essential thing to consider is that whilst disaster recovery is an essential part of a cyber security strategy, cyber security is not exclusively the reason to require a disaster recovery strategy, and that it is integral to business continuity because it ensures that a company can maintain essential functions in the event of any disaster, leading to benefits across the business.  

How does this Minimise Downtime?

One of the most significant benefits of a robust disaster recovery plan is the minimisation of downtime. In the event of a disruption, whether due to a cyber attack, hardware failure, or natural disaster, a well-implemented Disaster Recovery plan ensures that business operations can continue with minimal interruption in line with the business Recovery Time Objective. This continuity is crucial for maintaining productivity and customer service levels, which protect revenue and market position. 

Data Protection and Regulatory Compliance

Disaster recovery plans are designed to safeguard critical business data against loss or corruption. Regular backups (in adherence with the 321-backup strategy) and secure backup storage solutions ensure that data can be restored quickly and accurately, and in the event of a cyber attack, your backups are not vulnerable to being targeted. This protection is vital for maintaining the integrity of business operations. 

Beyond Data Protection, adhering to regulatory requirements related to data protection is a legal obligation for many businesses. Disaster recovery ensures you meet these requirements. General Data Protection Regulation (GDPR) and the Data Protection Act 2018 in the UK mandate the protection of personal data stored by a business. In the event of a breach, companies are required to notify authorities and, in some cases, the individuals affected within 72 hours of a breach. Having a Disaster Recovery plan ensures that businesses can follow and meet these regulatory requirements promptly. 

Are there Cost Savings to a Business Continuity Plan?

A well-thought-out disaster recovery plan may seem like an expensive investment initially, but overall, it has the potential to significantly minimise downtime, loss of business and by extension a loss of revenue. The monetary impact of prolonged operational downtime can be significant, affecting everything from sales and production to customer relations. By ensuring rapid recovery, businesses can mitigate these costs and maintain a steady revenue stream. For example, it is important to consider the maximum Recovery Point Objective in certain environments, such as manufacturing. 

It is important to consider that in a competitive market, resilience, the ability to recover quickly from a disaster compared to your competitors can provide a significant advantage. Businesses that can maintain uninterrupted service and quickly return to normal operations are more likely to retain customers and have a higher likelihood of attracting new ones, giving them a competitive edge in their industry. 

What is the Importance of Business Continuity?

A business continuity strategy is essential for ensuring that a company can continue to operate both during and after a disruption. Business continuity encompasses a wide range of strategies and solutions, including disaster recovery, cyber security, and incident response plans, which play crucial roles in maintaining business functions, and ensuring that businesses prepare for, respond to, and recover from unexpected events. 

Key Elements of a Business Continuity Strategy

• Risk Assessment: Identify potential risks that could disrupt business operations, such as cyber attacks, natural disasters, and technical failures. Assess the potential impact of these risks on various aspects of the business, including data loss, operational downtime, and financial costs. 
• Define Recovery Objectives: Establish clear recovery time objectives (RTO) and recovery point objectives (RPO) based on the assessed risks. These objectives will guide the development of recovery strategies and help determine the necessary resources and technologies. 
• Business Impact Analysis (BIA): Determining the critical business functions and processes that need to be prioritised and protected from potential disruption. 
• Cyber Security Strategy: Cyber defence is a core component of every business, but it plays an essential role as the backbone behind both Incident Response and Disaster Recovery. 
• Disaster Recovery Strategies: Ensure that critical systems and data are backed up regularly and stored in multiple, geographically diverse locations. This redundancy is essential for preventing data loss and ensuring quick recovery in the event of a disaster. Ensuring plans are developed for data recovery in line with business Recovery Time Objectives. 
• Plan Development and Implementation: Creating detailed procedures and guidelines for responding to and recovering from disruptions it key, including step-by-step guides and communication of these strategies with major stakeholders and management. 
• Training and Awareness: Educate employees about the disaster recovery plan and their specific roles and responsibilities. Conduct regular training sessions to ensure that everyone is prepared to respond effectively in the event of a disaster. 
• Testing and Maintenance: Regularly test the disaster recovery plan to ensure its effectiveness and identify any gaps or weaknesses. Update the plan as needed to address new threats, changes in the business environment, and lessons learnt from testing and actual incidents. 

How can TwentyFour help you build a Business Continuity Plan?

At TwentyFour IT Services, we have been working with businesses throughout the UK for more than 20 years, supporting them, keeping them secure from cyber security threats, and ensuring that they can keep operating in the event of an emergency. This was especially evident when a long-time logistics partner experienced catastrophic flooding at their property in 2023. Thankfully, we worked with the business to develop a comprehensive business continuity plan involving disaster recovery and processes to restore critical operations quickly. 

If you would like to find out more about our Business Continuity, Disaster Recovery, Incident Response, and Cyber Security services, fill out the form below and we can work with you to ensure that your business can continue to operate in the event of a disaster.